I deliver high impact, scalable solutions by breaking down silos to create a seamless experience across the customer journey from inception to support.
My approach allows startups and growth companies to gain insight and experience without the financial commitment of a full-time executive. This enables the creation and implementation of strategies that deliver higher retention rates, greater customer loyalty and improved employee morale.
Success is not simply providing the strategy, although I can do that, but also how they are executed. By working with you to understand what it is you need, we can devise a solution to meet your exact needs.
I am your partner in building an experience that your customers will love - whether it's understanding their journey, building a community, improving their likelihood to recommend and renew, or even simply making life easier for them.
I love helping people succeed. Whether that's coaching executive leaders on how to help their teams be successful or being hands-on building a company, I thrive on making sure that customers, employees and shareholders are winning. This is the "circle of life".